'Act is a system I can trust and rely on to help me regularly keep in contact with my clients. It has streamlined my customer relationship management with me knowing the frequency and when I have contacted existing and potential clients'.
From ACT!'s Write menu, you can write template-based letters to any contact in your ACT! database. Template letters will appear in the default word processor--either the ACT! word processor or Microsoft Word.
Creating a Mail Merge:
ACT! makes it really easy to create a mail merge -- a mass personalised letter created for multiple contacts at once.
When you need to send a letter to more than one contact in your ACT! database, you can use the Mail Merge feature in ACT! to send a template-based letter in one short procedure. By following the simple steps in the ACT! Mail Merge Wizard, you can write a single template-based letter to multiple contacts in an ACT! database. If you've used the mail merge features in other programs, you'll probably find that ACT!'s Mail Merge is much more user-friendly.